FAQ

Who is behind Aura Acoustics?

Aura Acoustics operates under MT General Trading FZE LLC, registered in the Ajman Freezone.

How fast do you ship?

We aim to process and ship orders quickly — often within 1 business day. Same-day UAE delivery is available when you order before 12 PM (where applicable).

How can I contact support?

Call/WhatsApp 054-5737324 or email Help@auraacoustic.shop.

What is your return policy?

Eligible products may be returned or exchanged within 30 days if unused and sealed. Aerosol sprays, fabric sprays, and specialized liquids are not eligible once the seal is broken.